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Privacy Policy
Last Updated: July 29, 2024
Welcome to Bothered Soul Apparel, LLC. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Botheredsoulapparel.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Information You Provide Directly
Account Information: When you create an account, we collect your name, email address, password, and any other information you provide.
Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support: When you contact us for support, we collect information about your inquiry and any other information you choose to provide.
Payment Information
We collect credit card information when you make a purchase on our Site. We use third-party payment processors to handle this data securely. We only store the last four digits of your credit card number, expiration date, and cardholder name for record-keeping and customer service purposes. Your full payment details are never stored on our servers.
How We Use Your Personal Information
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Ecwid to power our online store--you can read more about how Ecwid uses your Personal Information here: https://www.ecwid.com/privacy-policy
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.
You can opt out of targeted advertising by using the links below:
Facebook: https://www.facebook.com/setti
Google: https://www.google.com/setting
Bing: https://advertise.bingads.micr
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All transactions are processed through secure gateways and are not stored or processed on our servers.
Your Rights
If you are a resident of the European Union, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Use of Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us:
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at botheredsoulapparel@gmail.com or by mail using the details provided below:
Bothered Soul Apparel, LLC
604 Main St
Pennsburg, PA 18073