Refund policy

RETURN POLICY Lasts 14 days from the purchase date (Exchange/store credit )

Last updated July 29, 2024

Thank you for your purchase. We hope you are happy with your purchase. We strive to make every customer happy with their order! However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Within the 14-day period. Please see below for more information on our return policy.

EXCHANGES

All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at botheredsoulapparel@gmail.com (subject line: Return) the item securely in its original packaging, and Proof of purchase and further instructions emailed to you on exchanging the shirt.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS ( In-Store credit/Exchange)

After receiving your return and inspecting the condition of your item, we will process your store credit or exchange. Please allow at least 7-14 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. Refunds are subject to up to 25% Re-stock fee

Please Note

• Sale items are FINAL SALE and cannot be returned.
• We do not accept returns, Each item is custom printed when ordered :) We do however accept exchanges or a store credit

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

botheredsoulapparel@gmail.com